Certification Scheme Documentation

Below are FREE to download documents applicable to the BS 15000 Certification Scheme:

• Notes for Guidance
• Scoping Guidelines 

Accredited Training

• Accredited training details

Marketing Collateral

Free to use marketing collateral can be downloaded here or viewed online

• BS15000 "Take The Next Step" Service Talk Advert June 2004 
• BS15000 Certification

Information re: Related Standards/Framework

Information related to how BS 15000 is positioned regarding other standards and frameworks :

• TickIT and IT Service Management (BS 15000) (*NEW*)

Books and Standards

There are several publications on BS15000 and Service Management.  These can be found on the itSMF web site <click here>

• Members of the itSMF receive discounts on book orders
• Outside the UK? It may be cheaper and more efficient to check your local itSMF Chapter for the availability of books <click here> for a current list.

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